{"id":44,"date":"2026-01-06T01:44:35","date_gmt":"2026-01-06T01:44:35","guid":{"rendered":"https:\/\/thecenterforwellbeing.org\/?page_id=44"},"modified":"2026-04-02T16:06:00","modified_gmt":"2026-04-02T16:06:00","slug":"faq","status":"publish","type":"page","link":"https:\/\/thecenterforwellbeing.org\/es\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|tablet&#8221; next_background_color=&#8221;#4c8db2&#8243; admin_label=&#8221;Hero&#8221; _builder_version=&#8221;4.16&#8243; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_type=&#8221;circular&#8221; background_color_gradient_direction_radial=&#8221;top left&#8221; background_color_gradient_stops=&#8221;rgba(214,218,255,0.7) 50%|rgba(214,218,255,0.3) 100%&#8221; background_color_gradient_start=&#8221;rgba(214,218,255,0.7)&#8221; background_color_gradient_start_position=&#8221;50%&#8221; background_color_gradient_end=&#8221;rgba(214,218,255,0.3)&#8221; background_image=&#8221;https:\/\/thecenterforwellbeing.org\/wp-content\/uploads\/2026\/01\/therapist-12-1.png&#8221; parallax=&#8221;on&#8221; custom_margin=&#8221;||||false&#8221; custom_padding=&#8221;14vw||4vw||false|false&#8221; custom_padding_tablet=&#8221;||50px|&#8221; custom_padding_phone=&#8221;&#8221; bottom_divider_style=&#8221;curve&#8221; bottom_divider_height=&#8221;2.5vw&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; animation_style=&#8221;fade&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;2em&#8221; header_font=&#8221;Montserrat|300|||||||&#8221; header_font_size=&#8221;50px&#8221; header_line_height=&#8221;1.4em&#8221; text_orientation=&#8221;center&#8221; max_width=&#8221;700px&#8221; module_alignment=&#8221;center&#8221; header_font_size_tablet=&#8221;40px&#8221; header_font_size_phone=&#8221;32px&#8221; header_font_size_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>Frequently Asked Questions<\/h1>\n<p>Find answers to common questions about our services and policies here.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;FAQ&#8221; _builder_version=&#8221;4.27.5&#8243; background_color=&#8221;#4c8db2&#8243; custom_padding=&#8221;54px|0px|54px|0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; use_custom_gutter=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;2em&#8221; header_font=&#8221;||||||||&#8221; header_3_font=&#8221;Montserrat||||||||&#8221; header_3_line_height=&#8221;1.4em&#8221; header_4_font=&#8221;||||||||&#8221; background_layout=&#8221;dark&#8221; max_width=&#8221;700px&#8221; module_alignment=&#8221;center&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>F.A.Q<\/h3>\n<p>[\/et_pb_text][et_pb_toggle title=&#8221;How do I schedule an appointment?&#8221; open=&#8221;on&#8221; open_toggle_text_color=&#8221;#000000&#8243; open_toggle_background_color=&#8221;#ffffff&#8221; closed_toggle_text_color=&#8221;#000000&#8243; closed_toggle_background_color=&#8221;#ffffff&#8221; _builder_version=&#8221;4.16&#8243; title_level=&#8221;h4&#8243; title_font=&#8221;Montserrat|500|||||||&#8221; title_line_height=&#8221;1.4em&#8221; body_font_size=&#8221;16px&#8221; body_line_height=&#8221;2em&#8221; custom_padding=&#8221;30px|40px|30px|40px|true|true&#8221; animation_style=&#8221;fade&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; border_width_all=&#8221;0px&#8221; box_shadow_style=&#8221;preset1&#8243; box_shadow_blur=&#8221;30px&#8221; box_shadow_color=&#8221;rgba(0,0,0,0.06)&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>You can schedule an appointment by calling us or using our online booking system. We offer flexible hours and remote options for convenience.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Do you offer free services?&#8221; open=&#8221;on&#8221; open_toggle_text_color=&#8221;#000000&#8243; open_toggle_background_color=&#8221;#ffffff&#8221; closed_toggle_text_color=&#8221;#000000&#8243; closed_toggle_background_color=&#8221;#ffffff&#8221; _builder_version=&#8221;4.16&#8243; title_level=&#8221;h4&#8243; title_font=&#8221;Montserrat|500|||||||&#8221; title_line_height=&#8221;1.4em&#8221; body_font_size=&#8221;16px&#8221; body_line_height=&#8221;2em&#8221; custom_padding=&#8221;30px|40px|30px|40px|true|true&#8221; animation_style=&#8221;fade&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; border_width_all=&#8221;0px&#8221; box_shadow_style=&#8221;preset1&#8243; box_shadow_blur=&#8221;30px&#8221; box_shadow_color=&#8221;rgba(0,0,0,0.06)&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Yes! We provide both free and low-cost services to make mental health care accessible to everyone, especially those facing financial barriers.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;What therapy modalities do you offer?&#8221; open_toggle_text_color=&#8221;#000000&#8243; open_toggle_background_color=&#8221;#ffffff&#8221; closed_toggle_text_color=&#8221;#000000&#8243; closed_toggle_background_color=&#8221;#ffffff&#8221; _builder_version=&#8221;4.16&#8243; title_level=&#8221;h4&#8243; title_font=&#8221;Montserrat|500|||||||&#8221; title_line_height=&#8221;1.4em&#8221; body_font_size=&#8221;16px&#8221; body_line_height=&#8221;2em&#8221; custom_padding=&#8221;30px|40px|30px|40px|true|true&#8221; animation_style=&#8221;fade&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; border_width_all=&#8221;0px&#8221; box_shadow_style=&#8221;preset1&#8243; box_shadow_blur=&#8221;30px&#8221; box_shadow_color=&#8221;rgba(0,0,0,0.06)&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>We offer Cognitive Behavioral Therapy (CBT), Dialectical Behavioral Therapy (DBT), EMDR, Play Therapy, and Art Therapy to address a variety of mental health challenges.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Can I receive therapy in Spanish or Romanian?&#8221; open_toggle_text_color=&#8221;#000000&#8243; open_toggle_background_color=&#8221;#ffffff&#8221; closed_toggle_text_color=&#8221;#000000&#8243; closed_toggle_background_color=&#8221;#ffffff&#8221; _builder_version=&#8221;4.16&#8243; title_level=&#8221;h4&#8243; title_font=&#8221;Montserrat|500|||||||&#8221; title_line_height=&#8221;1.4em&#8221; body_font_size=&#8221;16px&#8221; body_line_height=&#8221;2em&#8221; custom_padding=&#8221;30px|40px|30px|40px|true|true&#8221; animation_style=&#8221;fade&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; border_width_all=&#8221;0px&#8221; box_shadow_style=&#8221;preset1&#8243; box_shadow_blur=&#8221;30px&#8221; box_shadow_color=&#8221;rgba(0,0,0,0.06)&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Absolutely! We offer services in English, Spanish, and Romanian to ensure accessibility for a diverse range of clients.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;What is your cancellation policy?&#8221; open_toggle_text_color=&#8221;#000000&#8243; open_toggle_background_color=&#8221;#ffffff&#8221; closed_toggle_text_color=&#8221;#000000&#8243; closed_toggle_background_color=&#8221;#ffffff&#8221; _builder_version=&#8221;4.16&#8243; title_level=&#8221;h4&#8243; title_font=&#8221;Montserrat|500|||||||&#8221; title_line_height=&#8221;1.4em&#8221; body_font_size=&#8221;16px&#8221; body_line_height=&#8221;2em&#8221; custom_padding=&#8221;30px|40px|30px|40px|true|true&#8221; animation_style=&#8221;fade&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; border_width_all=&#8221;0px&#8221; box_shadow_style=&#8221;preset1&#8243; box_shadow_blur=&#8221;30px&#8221; box_shadow_color=&#8221;rgba(0,0,0,0.06)&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>We require 24-hour notice for cancellations. If you miss an appointment, we may need to charge a fee, but we\u2019re flexible with emergencies.<\/p>\n<p>[\/et_pb_toggle][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.27.5&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;2em&#8221; header_font=&#8221;||||||||&#8221; header_3_font=&#8221;Montserrat||||||||&#8221; header_3_line_height=&#8221;1.4em&#8221; header_4_font=&#8221;||||||||&#8221; background_layout=&#8221;dark&#8221; max_width=&#8221;700px&#8221; module_alignment=&#8221;center&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Common Questions<\/h3>\n<p>[\/et_pb_text][et_pb_toggle title=&#8221;Are your services confidential?&#8221; open=&#8221;on&#8221; open_toggle_text_color=&#8221;#000000&#8243; open_toggle_background_color=&#8221;#ffffff&#8221; closed_toggle_text_color=&#8221;#000000&#8243; closed_toggle_background_color=&#8221;#ffffff&#8221; _builder_version=&#8221;4.16&#8243; title_level=&#8221;h4&#8243; title_font=&#8221;Montserrat|500|||||||&#8221; title_line_height=&#8221;1.4em&#8221; body_font_size=&#8221;16px&#8221; body_line_height=&#8221;2em&#8221; custom_padding=&#8221;30px|40px|30px|40px|true|true&#8221; animation_style=&#8221;fade&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; border_width_all=&#8221;0px&#8221; box_shadow_style=&#8221;preset1&#8243; box_shadow_blur=&#8221;30px&#8221; box_shadow_color=&#8221;rgba(0,0,0,0.06)&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Yes, all services are confidential and follow the highest ethical standards. We respect your privacy and work within legal guidelines to protect your information.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Can I access therapy remotely?&#8221; open_toggle_text_color=&#8221;#000000&#8243; open_toggle_background_color=&#8221;#ffffff&#8221; closed_toggle_text_color=&#8221;#000000&#8243; closed_toggle_background_color=&#8221;#ffffff&#8221; _builder_version=&#8221;4.16&#8243; title_level=&#8221;h4&#8243; title_font=&#8221;Montserrat|500|||||||&#8221; title_line_height=&#8221;1.4em&#8221; body_font_size=&#8221;16px&#8221; body_line_height=&#8221;2em&#8221; custom_padding=&#8221;30px|40px|30px|40px|true|true&#8221; animation_style=&#8221;fade&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; border_width_all=&#8221;0px&#8221; box_shadow_style=&#8221;preset1&#8243; box_shadow_blur=&#8221;30px&#8221; box_shadow_color=&#8221;rgba(0,0,0,0.06)&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Yes, we offer telehealth therapy through secure platforms like Zoom and Therapy Notes, allowing you to receive care from the comfort of your home.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Do you serve children?&#8221; open_toggle_text_color=&#8221;#000000&#8243; open_toggle_background_color=&#8221;#ffffff&#8221; closed_toggle_text_color=&#8221;#000000&#8243; closed_toggle_background_color=&#8221;#ffffff&#8221; _builder_version=&#8221;4.16&#8243; title_level=&#8221;h4&#8243; title_font=&#8221;Montserrat|500|||||||&#8221; title_line_height=&#8221;1.4em&#8221; body_font_size=&#8221;16px&#8221; body_line_height=&#8221;2em&#8221; custom_padding=&#8221;30px|40px|30px|40px|true|true&#8221; animation_style=&#8221;fade&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; border_width_all=&#8221;0px&#8221; box_shadow_style=&#8221;preset1&#8243; box_shadow_blur=&#8221;30px&#8221; box_shadow_color=&#8221;rgba(0,0,0,0.06)&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Yes, we offer child-focused therapy, including Play Therapy and Art Therapy, to help children process emotions and navigate challenges in a healthy way.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Do you accept insurance?&#8221; open_toggle_text_color=&#8221;#000000&#8243; open_toggle_background_color=&#8221;#ffffff&#8221; closed_toggle_text_color=&#8221;#000000&#8243; closed_toggle_background_color=&#8221;#ffffff&#8221; _builder_version=&#8221;4.16&#8243; title_level=&#8221;h4&#8243; title_font=&#8221;Montserrat|500|||||||&#8221; title_line_height=&#8221;1.4em&#8221; body_font_size=&#8221;16px&#8221; body_line_height=&#8221;2em&#8221; custom_padding=&#8221;30px|40px|30px|40px|true|true&#8221; animation_style=&#8221;fade&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; border_width_all=&#8221;0px&#8221; box_shadow_style=&#8221;preset1&#8243; box_shadow_blur=&#8221;30px&#8221; box_shadow_color=&#8221;rgba(0,0,0,0.06)&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>&nbsp;<\/p>\n<p>Yes, we currently accept BCBS, BCN, and Medicaid. Soon, we will be able to accept additional carriers.\u00a0<\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;27px|0px|27px|0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_button button_url=&#8221;#contact&#8221; button_text=&#8221;Ask A Question&#8221; button_alignment=&#8221;center&#8221; _builder_version=&#8221;4.27.5&#8243; custom_button=&#8221;on&#8221; button_text_size=&#8221;14px&#8221; button_text_color=&#8221;#9B2C5E&#8221; button_bg_color=&#8221;#FFFFFF&#8221; button_border_color=&#8221;rgba(0,0,0,0)&#8221; button_border_radius=&#8221;100px&#8221; button_letter_spacing=&#8221;2px&#8221; button_font=&#8221;Montserrat|||on|||||&#8221; custom_padding=&#8221;16px|30px|16px|30px|true|true&#8221; box_shadow_style=&#8221;preset3&#8243; box_shadow_color=&#8221;rgba(127,141,255,0.4)&#8221; button_letter_spacing_hover=&#8221;2px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; button_text_size__hover_enabled=&#8221;off&#8221; button_one_text_size__hover_enabled=&#8221;off&#8221; button_two_text_size__hover_enabled=&#8221;off&#8221; button_text_color__hover_enabled=&#8221;off&#8221; button_one_text_color__hover_enabled=&#8221;off&#8221; button_two_text_color__hover_enabled=&#8221;off&#8221; button_border_width__hover_enabled=&#8221;off&#8221; button_one_border_width__hover_enabled=&#8221;off&#8221; button_two_border_width__hover_enabled=&#8221;off&#8221; button_border_color__hover_enabled=&#8221;off&#8221; button_one_border_color__hover_enabled=&#8221;off&#8221; button_two_border_color__hover_enabled=&#8221;off&#8221; button_border_radius__hover_enabled=&#8221;off&#8221; button_one_border_radius__hover_enabled=&#8221;off&#8221; button_two_border_radius__hover_enabled=&#8221;off&#8221; button_letter_spacing__hover_enabled=&#8221;on&#8221; button_letter_spacing__hover=&#8221;2px&#8221; button_one_letter_spacing__hover_enabled=&#8221;off&#8221; button_two_letter_spacing__hover_enabled=&#8221;off&#8221; button_bg_color__hover_enabled=&#8221;off&#8221; button_one_bg_color__hover_enabled=&#8221;off&#8221; button_two_bg_color__hover_enabled=&#8221;off&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|tablet&#8221; admin_label=&#8221;How it Works&#8221; _builder_version=&#8221;4.16&#8243; background_color=&#8221;#f2f6fc&#8221; background_image=&#8221;https:\/\/thecenterforwellbeing.org\/wp-content\/uploads\/2026\/01\/therapist-10.png&#8221; parallax=&#8221;on&#8221; custom_padding=&#8221;100px|0px|100px|0px|true|false&#8221; custom_padding_tablet=&#8221;40px||40px||true&#8221; custom_padding_phone=&#8221;&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;2em&#8221; header_font=&#8221;||||||||&#8221; header_2_font=&#8221;Montserrat|300|||||||&#8221; header_2_font_size=&#8221;40px&#8221; header_2_line_height=&#8221;1.4em&#8221; header_5_font=&#8221;||||||||&#8221; header_5_text_color=&#8221;#7f8dff&#8221; header_5_line_height=&#8221;2em&#8221; text_orientation=&#8221;center&#8221; max_width=&#8221;700px&#8221; module_alignment=&#8221;center&#8221; header_2_font_size_tablet=&#8221;&#8221; header_2_font_size_phone=&#8221;30px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>How Do I Get Started?<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; 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url=&#8221;\/home&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#xe023;||divi||400&#8243; icon_color=&#8221;#9B2C5E&#8221; image_icon_width=&#8221;64px&#8221; _builder_version=&#8221;4.27.5&#8243; header_font=&#8221;Montserrat|500|||||||&#8221; body_font=&#8221;||||||||&#8221; body_line_height=&#8221;2em&#8221; text_orientation=&#8221;center&#8221; animation_style=&#8221;fade&#8221; animation_delay=&#8221;200ms&#8221; animation=&#8221;off&#8221; icon_font_size=&#8221;64px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>View More<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_blurb title=&#8221; Easy Access&#8221; url=&#8221;\/services&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#xe030;||divi||400&#8243; icon_color=&#8221;#9B2C5E&#8221; image_icon_width=&#8221;64px&#8221; 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