Frequently Asked Questions

Find answers to common questions about our services and policies here.

F.A.Q

How do I schedule an appointment?

You can schedule an appointment by calling us or using our online booking system. We offer flexible hours and remote options for convenience.

Do you offer free services?

Yes! We provide both free and low-cost services to make mental health care accessible to everyone, especially those facing financial barriers.

What therapy modalities do you offer?

We offer Cognitive Behavioral Therapy (CBT), Dialectical Behavioral Therapy (DBT), EMDR, Play Therapy, and Art Therapy to address a variety of mental health challenges.

Can I receive therapy in Spanish or Romanian?

Absolutely! We offer services in English, Spanish, and Romanian to ensure accessibility for a diverse range of clients.

What is your cancellation policy?

We require 24-hour notice for cancellations. If you miss an appointment, we may need to charge a fee, but we’re flexible with emergencies.

Common Questions

Are your services confidential?

Yes, all services are confidential and follow the highest ethical standards. We respect your privacy and work within legal guidelines to protect your information.

Can I access therapy remotely?

Yes, we offer telehealth therapy through secure platforms like Zoom and Therapy Notes, allowing you to receive care from the comfort of your home.

Do you serve children?

Yes, we offer child-focused therapy, including Play Therapy and Art Therapy, to help children process emotions and navigate challenges in a healthy way.

Do you accept insurance?

 

Yes, we currently accept BCBS, BCN, and Medicaid. Soon, we will be able to accept additional carriers. 

 

How Do I Get Started?

Simple Steps

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Quick Onboarding

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Easy Access

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Contact Us

Reach out today to learn more about our services or schedule an appointment. We are here to support your wellbeing.

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